Cancellation & Refund Policy

Return, Cancellation & Refund Policy

Our focus is complete customer satisfaction. In the event that you are displeased with the services or products provided, we will refund the amount, provided the reasons are genuine and verified after investigation.

We request customers to carefully read all details of the product or service before making a purchase.

In case of dissatisfaction with our services, clients have the liberty to cancel their projects and request a refund as per the policy outlined below.

Return / Exchange Policy

• Returned items must be unworn and unwashed.
• We do not provide free or pre-paid return shipping labels.
• Items must be returned to the address provided along with a note containing your name, order number, and request for return or exchange.
• Returns or exchanges must be requested within 10 days from the date of product delivery.
• Exchanges are allowed only for the same item in a different size.
• Exchange processing may take up to two weeks after receiving the returned item.
• Embroidered and logoed garments are not eligible for return or exchange.

Cancellation Policy

For cancellations, please contact us through the Contact Us page.

Cancellation requests received later than three business days prior to the end of the current service period will be considered as cancellation for the next service period.

Refund Policy

We strive to create suitable design concepts and deliver quality products to our clients.

If a client is not completely satisfied with our products or services, a refund may be provided as per management approval.

Refunds will be processed as follows:

• If payment was made by credit card, the refund will be credited to the same card.
• If payment was made through a payment gateway, the refund will be made to the same account.